It is the policy of Norfolk Public Schools to not discriminate on the basis of sex, disability, race, color, religion, veteran status, national or ethnic origin, age, marital status, pregnancy, childbirth or related medical condition, or other protected status in its educational programs, admission policies, employment policies or other administered programs.  Persons requiring accommodations to apply and/or be considered for positions are asked to make their request to the Director of Human Resources.

JOB TITLE:  Central Office Front Desk Receptionist / Assistant to District Administration  

POSITION STATUS: Full-time (12 months) Secretary II

BASE REQUIREMENTS:

• High school graduate
• Completion of college credit hours in office, business, or a related field (preferred)
• Successful completion of district background check 
• Computer literacy and proficiency with digital platforms such as: Google, Excel, Word, Adobe, PDF, etc. is essential
• Effective communicator (both orally and in writing)
• Self-motivated to work with minimal supervision when necessary
• Ability to efficiently operate various office equipment (copiers, scanners, phones,printers, etc.)
• Excellent interpersonal, communication, and public relation skills
• Effective time management and organizational skills

REPORTS TO:  Director of Human Resources and School Accreditation

RECEIVES GUIDANCE FROM:  Director of Human Resources and School Accreditation/Associate Superintendent of Business Services

JOB GOAL:   Interact positively with all stakeholders to the Norfolk Public Schools Central Office. This position also provides support for the office of Human Resources and the office of Business Services as well as other offices as needed. Support activities include: document processing and maintenance, website management, data input for various district forms, maintaining professional growth for certified staff, substitute management, free and reduced lunch applications and support for a variety of digital platforms.

TERMS OF EMPLOYMENT:  Eight hours/day; twelve months

EVALUATION:  Evaluated annually in accordance with the provisions of the district’s Personnel Evaluation Policy

ESSENTIAL DUTIES:

• Consistent and punctual “on site” attendance at the work site
• Greet visitors in a friendly and genuine manner and provide support as needed.
• Answer phones and provide information to callers as needed, take messages, or transfer calls to appropriate individuals.
• Process, update, and organize district free and reduced lunch applications in accordance with state and federal guidelines. 
• Follow established protocols for incoming calls and public communication.
• Prepare student enrollment paperwork
• Efficiently operate office equipment such as fax machines, copiers, and phone systems.
• Manage visitor access to the facility. 
• Maintain strict confidentiality of sensitive information in accordance with HIPAA regulations
• Manage the Central Office building calendar to facilitate room and facility usage requests.
• Schedule and coordinate travel arrangements and transportation requests as directed.
• Take minutes for various district meetings as requested (Professional Growth, Award for Excellence, etc.).
• Maintain an orderly and professional work area.
• Maintain a safe, secure, and healthy work environment by following and supporting district protocols and procedures..
• Scan invoices for accounts payable and other documents as directed. 
• Assist in preparing materials for workshops (i.e., pre-opening, substitute teachers / paras, etc.) as requested.
• Assist with website management, as directed
• Process paperwork and assist in the placement of clinical/practicum students
• Assist with the logistics for employee recruiting and Career Fairs
• Perform duties associated with the NPS Award for Excellence
• Assist with the district substitute management system as requested.
• Assist with updating the staff directory on the district website.
• Willingness to work flexible hours and periodically provide department assistance during designated time periods throughout the school year.
• Implement staff information and archive data into the district Professional Growth system
• Other duties as assigned.

Work Environment/ Conditions 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work varied hours as requested including early mornings, evenings and occasional weekends.
• Ability to work in a smoke-free and drug-free work environment.

 Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include sitting or standing for extended periods of time.
• Strength, movement, auditory, taste/smell, and vision demands specific to job.
• Manual dexterity to handle computer and phone requirements. 

Other Requirements: (Intellectual, Sensory):

• Ability to establish and maintain effective working relationships with co-workers, and the public and to be able to demonstrate cultural awareness and sensitivity.
• High level of proficiency with technology and demonstrated ability to apply digital skills in various programs: Microsoft Office Suite and district programs such as: (SUI, Infinite Campus, Google, TalentED, Frontline (Aesop), etc.), 
• Ability to operate as a team member. 
• Ability to multitask.
• Willingness to participate in ongoing training as requested.